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FAQ

French cuff dress shirts are fashionable and glamorous, but what good are they if you don't have a stunning set of cufflinks? At Canada Cufflinks, we have quality cufflinks that will match any sense of style and fit any occasion. We also provide a decent selection of links for the ladies.



Is it safe to use my credit card?

Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on one of the latest shopping cart systems which utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized Internet access.


Do I have to pay any tax or vat?

Fortunately, Canadian residents do not have to pay any sales tax or vat due to the fact that our head office is in the US. Sales tax will only apply to residents of Maryland in which we are registered, but not to any other US state or the rest of the world. Our packages are all marked low value to save you any fees upon receipt of package. All packages ship from our US warehouse or our Canadian warehouse.


How can I pay for my order?

We accept Visa, Master Card, Discover and American Express.


Where do the items ship from?

All of our products ship from either Canada or the US. If we don't have it in stock locally , well ship from the US. If any duties are charged due to this, we'll gladly refund them - simply send us a note.


How much will my shipping charges be?

All Shipping is done through Fedex 2 day express to ensure reliable delivery and accurate tracking!

To Canada: $12.99

To the US: $12.99

For other locations, your shipping total will show at checkout.


How do I return a product?

It’s easy. You may return an item in its original condition for a refund or credit within 30 days of receiving. Shipping charges will only be refunded if the return is due to our error. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using Canada Post due to lower costs if you're in Canada. In the US and the UK, UPS and USPS and Royal Mail are the best options. Please send back the product(s) to:

Canada Cufflinks
Attn: Returns
410 rue herve
St-Amable, Qc J0L1N0

*Please note: Original shipping charges are not refunded. If you've incurred free shipping on your purchase. Upon returning items, you will be charged our regular shipping fee since this is a cost we pay for.

IMPORTANT: Please include your order number and a quick note explaining the reason for the return. Please be honest as it may help us determine which products don't belong on our website. We never refuse a return. There is a 15% restocking fee only on boxes/cases.


How can I exchange a product?

Please send back the product(s) to:

Canada Cufflinks
Attn: Exchange
410 rue herve
St-Amable, Qc j0l1n0

Please include your order number and the item number (e.g., CAN-101) you'd like to obtain with the exchange. Please include a check/money order for difference if you are exchanging it for a more expensive item. That's it! We'll pay for the return shipping.


Have questions we didn't answer?

If you have additional questions, please E-mail us through our contact us page. Also, we want to hear your thoughts and suggestions on how we can make our site or product line better so please let us know.